North American Network Operators Group

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RE: World Trade Center attack

  • From: Kavi, Prabhu
  • Date: Tue Sep 11 11:30:31 2001

I assume you are talking about the phone system.  Not that 
this is any consolation to you, but the phone system
is setup to operate this way during a disaster.

When a disaster strikes an area, the phone systems are setup
to allow mostly dial-out, rather than dial-in.  The reason
is that the people in the disaster area who are ok can call 
family outside the disaster area and get the word out.  The 
family members who receive the call can then inform others
outside the disaster area.  

Otherwise what naturally happens is that a flood of calls
come in which ties up all the phone lines.  People in the
NYC/DC area cannot call out, and then all communications 
effectively stops.

Having explained it, I understand it still doesn't make
it better for you.  Hope you hear from them soon.


> -----Original Message-----
> From: Youse, Chuck [mailto:[email protected]]
> Sent: Tuesday, September 11, 2001 10:22 AM
> To: '[email protected] Edu'
> Subject: RE: World Trade Center attack
> I'm currently experiencing problems getting through to 
> friends/family in NYC
> from London.
> Anybody else having the same issues ... ?
> Chuck Youse
> -----Original Message-----
> From: Greg Pendergrass [mailto:[email protected]]
> Sent: Tuesday, September 11, 2001 2:15 PM
> To: '[email protected] Edu'
> Subject: World Trade Center attack
> Both towers of the World Trade Center are burning after 
> planes flew into
> them in an apparent suicide attack. Many people are certainly 
> dead. I don't
> give a damn what network disruption this causes, but please 
> say a prayer for
> those killed.
> Greg Pendergrass