North American Network Operators Group

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Re: ATM failure - No the other kind of ATM

  • From: Brian Whalen
  • Date: Wed Sep 05 17:11:50 2001

I hear the branch tellers are loving it..

Brian "Sonic" Whalen
Success = Preparation + Opportunity

On 5 Sep 2001, Sean Donelan wrote:

> As most US residents are aware, the Citibank ATM/Automatic
> Teller Machine network failed last night.  Citibank is
> still having problems today.
> >From Reuters:
> "The Citibank ATM network and other systems experienced a
> temporary outage last evening."  "While our systems were
> restored by early Wednesday morning, we have continued to
> experience difficulties this morning. We're working hard
> to resolve the issues as quickly as possible."
> Since there is very little "unique" network equipment in
> the world now, just about everyone buys equipment from the
> same vendors.  So the question is, Can we learn anything from
> Citibank's experience.  Is there anything about their continuing
> problems which may be used to improve general network reliability?
> I tried to find out some information from Citibank's web site
> about the issue, but I didn't see anything.