North American Network Operators Group

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Re: FIBER CUT: Dallas to West Coast

  • From: Patrick Greenwell
  • Date: Thu Aug 30 12:31:11 2001

On Thu, 30 Aug 2001, John Fraizer wrote:

> > That is certainly *a* point of differentiation, however if the goal of
> > these "basement dual-homers" is to not suffer downtime due to the
> > outage of a single provider(much like the organizations that "matter"),
> > all the responsiveness in the world from a provider whose circuit to
> > one of the "basement dual-homers" which has failed isn't going to prevent
> > them from being down, is it?
> >
> Patrick, it's all in being able to inform YOUR customers.

John, from a customer perspective it's all about staying UP.