North American Network Operators Group

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Re: FIBER CUT: Dallas to West Coast

  • From: Patrick Greenwell
  • Date: Thu Aug 30 02:04:34 2001

On 29 Aug 2001, Sean Donelan wrote:

> On Wed, 29 August 2001, Patrick Greenwell wrote:
> > On Wed, 29 Aug 2001, Brian Whalen wrote:
> > > Routing around the problem, what a concept.  More backup for the 2xt1 shop
> > > to contimue doing it..
> >
> > I'm still awaiting the list of providers that never have a circuit go
> > down. :-)
> Every carrier has had a circuit go down.

On that we agree.

> The difference is the carrier's response, in particular how well they
> keep their customers informed.

That is certainly *a* point of differentiation, however if the goal of
these "basement dual-homers" is to not suffer downtime due to the
outage of a single provider(much like the organizations that "matter"),
all the responsiveness in the world from a provider whose circuit to
one of the "basement dual-homers" which has failed isn't going to prevent
them from being down, is it?