North American Network Operators Group

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Re: FIBER CUT: Dallas to West Coast

  • From: Sean Donelan
  • Date: Thu Aug 30 01:14:06 2001

On Wed, 29 August 2001, Patrick Greenwell wrote:
> On Wed, 29 Aug 2001, Brian Whalen wrote:
> > Routing around the problem, what a concept.  More backup for the 2xt1 shop
> > to contimue doing it..
> I'm still awaiting the list of providers that never have a circuit go
> down. :-)

Every carrier has had a circuit go down.  The difference is the carrier's
response, in particular how well they keep their customers informed.

On the other hand, there is a significant statistical difference between
major carriers of service affecting cable cuts and the mean time to repair.
Which might be somewhat of a surprise because the physical cuts are more
or less evenly distributed among the carriers, on a pro-rata basis.

Among "major" carriers (i.e. with more than 20,000 route miles active)

   Sprint has the fewest service affecting cable cuts
   AT&T is the best at keeping customer's informed