North American Network Operators Group
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RE: multi-homing fixes

  • From: Roeland Meyer
  • Date: Tue Aug 28 15:04:55 2001 
|> From: John Fraizer [mailto:[email protected]]
|> Sent: Tuesday, August 28, 2001 11:56 AM
|> 

|> > Multihomed customers generate LESS technical support rather than
|> > more?  Maybe we should urge more people to multihome...
|> 
|> "Multihomed customers generate LESS technical support rather than
|> more?"  Perhaps in an outage instance they do.  When they 
|> have a routing
|> issue, it can become a finger-pointing match between their 
|> upstreams and
|> thus, it generates 100% more technical support for the upstream who
|> doesn't have the problem.

only until the mal-functioning provider is replaced.