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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Problem, what problem, we don't have problems
While problems occur to everyone, the issue I've been fighting for years are vendors who at first deny they are having problems when you ask them about a problem. But, I suspect the analysts are correct, there is very little downside for a company to try to coverup problems. They can always apologize later, and it won't have any long-term effect. "Microsoft acknowledged in February that it had experienced problems with the servers that handle MSN Messenger, after denying for several days that problems existed. That outage came after a series of technical glitches and a hacker attack that prevented many people from accessing the company's Web site. The most recent glitch left many users frustrated, but some analysts doubted it would have any long-term effect on the company's efforts." http://dailynews.yahoo.com/h/ap/20010705/tc/msn_messenger_1.html
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