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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical A little assist please..
Am preparing a second round set of qustions for some participants in an RFP that we are conducting for a bandwidth expansion project. Looking for some specific fodder so that I can personalize the questions to each participant - rather than the usual 'what is your over-subscription rate' etc... The second rounders are: C&W Verizon Sprint AT&T Qwest Yipes InterNAP Genuity What we are requesting in this RFP is DS3 and OC3 pricing in 2 locations Boston and MacLean, VA. We were looking at flat and tiered rates.. What I want to structure the questions around is... 1 - Subscription (over and under) and upgrade ratio's 2 - Current capacity and hot points 3 - Outage response 4 - Customer issue responsiveness 5 - Time to delivery I have all of these answers from the marketting staff of each of the second rounders - however I hate lies. Please help with some truthful lighting on these issues - real blue water experience - happy and horror stories - some good fodder that I can carve some specific questions for each specfic participant from. TIA Summarized to list if deemed appropriate... -- Rich Sena - [email protected] ThickNET Consulting "On the way to understanding; you understand, and forget."
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