North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
Correction, any block shorter than a /29, not a /28 must be SWiPed if you ever want another IP block from ARIN again. :) ----- Original Message ----- From: "Hunter Pine" <[email protected]> To: <[email protected]> Sent: Sunday, May 13, 2001 7:26 PM Subject: Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS > > Actually, ARIN mandates that any ISP MUST SWiP any block shorter than /28. > Perhaps they just don't want to take the time to change the reverse dns > servers in your SWiP templates, and/or they don't want to have to deal with > adding cname records for all of your ip's in their in-addr zones. I can't > even get INAP to give me direct control over my /20 because my blocks are a > part of their larger blocks, and it's too difficult for them (so they say) > to edit their bind servers. > > It seems apparent that rdns is not an important issue to ISP's nowadays. To > be honest, it's not important to mine either. We won't give someone control > of their reverse dns. It's too time consuming and resource intensive to > handle for hundreds of clients. I think few people realize the limited > bottom line involved in running a DSL ISP. There isn't much room to spend 20 > minutes setting up some guy's rdns zones when you're not even making a > profit off of his line. :) > > We all want to keep clients happy, but there must be a limit. > > Hunter Pine > Vice President, Network Operations > [email protected] > > ----- Original Message ----- > From: "Roeland Meyer" <[email protected]> > To: <[email protected]> > Sent: Sunday, May 13, 2001 5:20 PM > Subject: RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS > > > > > > I've had similar problem at SpeakEasy. They still don't have a reverse-DNS > > clue. > > > > http://www.mhsc.com/recovery.htm > > > > None of the DSL ISPs can do larger than /27 anymore, even when they're > > ILECs. Anything less than a /24 can't be SWIP'd and if you don't control > > your in-addr.arpa entries you don't control your domain and have no > > security. > > > > > > > > > From: John Palmer (NANOG Acct) [mailto:[email protected]] > > > Sent: Sunday, May 13, 2001 1:40 PM > > > > > <FLAME ON> > > > > > PSINet dumped all of their DSL customers onto CAIS. Covad is > > > the backhaul > > > provider for them both. Need I say more? > > > > > > Bottom line, I dont know how many thousands of people were > > > without service > > > for more than a day because the whole transfer was botched. > > > > > > We have a situation where we had a DSL connection from PSI > > > and were using > > > our own IP addresses. Problem is that no one changed the > > > routing tables and the packets dead-ended at PSI. > > > > > > Getting CAIS to fix this problem has been a nightmare. At > > > first, PSI didnt > > > stop announcing the routes and now that they have, it seems that > > > CAIS will not announce the routes till Monday becuase "no one > > > at our NOC > > > knows how to do this and the one guy (ONE GUY IN THE WHOLE > > > COMPANY - AND THEY ARE A NATIONWIDE PROVIDER????) who knows > > > how doesn't work > > > weekends." > > > > > <flame off - sorry to the list for being so loud>
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