North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
I've had similar problem at SpeakEasy. They still don't have a reverse-DNS clue. http://www.mhsc.com/recovery.htm None of the DSL ISPs can do larger than /27 anymore, even when they're ILECs. Anything less than a /24 can't be SWIP'd and if you don't control your in-addr.arpa entries you don't control your domain and have no security. > From: John Palmer (NANOG Acct) [mailto:[email protected]] > Sent: Sunday, May 13, 2001 1:40 PM > <FLAME ON> > PSINet dumped all of their DSL customers onto CAIS. Covad is > the backhaul > provider for them both. Need I say more? > > Bottom line, I dont know how many thousands of people were > without service > for more than a day because the whole transfer was botched. > > We have a situation where we had a DSL connection from PSI > and were using > our own IP addresses. Problem is that no one changed the > routing tables and the packets dead-ended at PSI. > > Getting CAIS to fix this problem has been a nightmare. At > first, PSI didnt > stop announcing the routes and now that they have, it seems that > CAIS will not announce the routes till Monday becuase "no one > at our NOC > knows how to do this and the one guy (ONE GUY IN THE WHOLE > COMPANY - AND THEY ARE A NATIONWIDE PROVIDER????) who knows > how doesn't work > weekends." > <flame off - sorry to the list for being so loud>
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