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Re: I've just tried new.net's plugin. Don't.

  • From: Scott Francis
  • Date: Thu Mar 15 21:42:11 2001

On Thu, Mar 15, 2001 at 09:40:28PM +0000, Stephen J. Wilcox had this to say:
> 
> OK, I just created Wilcox's law of customer support.. 
> 
> this states that for every choice you give users the number of potential
> problems increases proportianally.

s/proportionally/exponentially/

After all, customers interact with other customers, and worse, with sales folk.

-- 
Scott Francis           [email protected]   [work:] v i r t u a l i s . c o m
Systems Analyst     [email protected]   [home:] d a r k u n c l e . n e t
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