North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Network for Sale
Im particularily intrigued by the Opnix customer care practices. A late-nite call to the Opnix NOClet on duty to find out why a certain netblock was unable to connect to the Opnix webserver(s) received the response "Are you a customer? I dont recognize your voice..." How does this scale beyond 10 customers? On a semi-technical front, what are you using to monitor RTT and how do you switch to new paths when you see that a current path is congested/latent/etc? How do you adapt to changes without thrashing, and how do you handle multi-homed customers, particularily those that are multihomed to multiple Opnix PNAPS^H^H^H^(oops, wrong marketing hype engine enabled)POPS? -troy On Mon, 19 Feb 2001, Jay wrote: > > On Mon, 19 Feb 2001, Majdi S. Abbas wrote: > > > Particularly amusing is: > > > > http://www.opnix.net/whatwedo/performance.shtml > > > If you have any questions about our route intelligence technologies (the > above link talks about that a bit) or how it relates-to / > interoperates-with BGP4, please feel free to ask me. I'd be happy to > answer any questions. :) > > > > > > --msa > > > > -- > ~Jay > > .. .. > .. Jay Jacobson Chief Executive Officer .. > .. Opnix, Inc. http://opnix.com .. > .. .. > .. Innovating Internet Intelligence .. > .. .. > > >
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