North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: CAIS DSL failure: lessons in how not to inform
John Todd wrote: > When I'm on hold with a vendor and I get music (or worse, ads) pumped > into my ear, I will often ask for the manager on the next opportunity > that someone comes on the line. I'm exactly the opposite. I don't necessarily want to hear ads, but I don't like not quite being sure whether I'm connected or not :) -- Steve Sobol, BOFH, President 888.480.4NET 866.DSL.EXPRESS 216.619.2NET North Shore Technologies Corporation http://NorthShoreTechnologies.net JustTheNet/JustTheNet EXPRESS DSL (ISP Services) http://JustThe.net mailto:[email protected] Proud resident of Cleveland, Ohio
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