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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Clue at @Home?
Good morning, Here are some numbers that might help in your at home saga. 1-800-872-3595 or [email protected] I work with a good portion of the network sections in SD. (great, now ive done it). Hope this helps, and if you need further assistance, please email me directly, at [email protected] Morgan On 13-Dec-2000 Todd Suiter wrote: > > I was able to demand, at one time, to be shunted straight to their L3 NOC, > after figuring > out for them that they had whole sections of network down in SD. ("oh, is > that a problem?") > As for attacks, I get probed by @home 5 times a day trying see if I am > running a news server. NM the fact that I send mail to abuse constantly with > IPs of machines that are probing me. > ("We can't do anything about that...") > > And, since I run services like ssh, I'm told I need to upgrade to @work, > since no consumer > would ever use a service like that, so I MUST be running a business off my > cable connection. > > Good luck! > > t > > > Todd Suiter > Mgr, Deployments/NOC > Space4rent > www.s4r.com > > On Tue, 12 Dec 2000, Jim Logan wrote: > >> >> Sounds like classic @Home customer service... Oh well, time for me to order >> a real circuit I guess... Christ, their Level-2 people can't even get into >> their routers and the escalation for those guys don't even know what to look >> for... And forget about getting to talk to anyone above level-2... >> >> --Jim >> >> >> >From: Alan Clegg <[email protected]> >> >To: Jim Logan <[email protected]> >> >CC: [email protected] >> >Subject: Re: Clue at @Home? >> >Date: Tue, 12 Dec 2000 21:05:23 -0500 >> > >> >Unless the network is lying to me again, Jim Logan said: >> > >> > > Anyone have a phone number for someone with a clue at @Home? >> > > >> > > Getting tired of their level 2 support telling me my packet loss is >> >because >> > > I'm pointing to the wrong nameserver.... Ugh... >> > >> >I can't even get that far. I call them to report attacks coming >> >from their network and get forwarded to voicemail hell... I finally >> >get to the point of leaving a message and I never get a callback. >> > >> >AlanC >> >> _____________________________________________________________________________ >> ________ >> Get more from the Web. FREE MSN Explorer download : http://explorer.msn.com >> >> >> -------------------------------------------------- [email protected] 13-Dec-2000 10:15:35 Fax: 605-335-1173 Any sufficiently advanced technology is indistinguishable from a rigged demo.
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