North American Network Operators Group

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RE: Operations: where are you going to sit?

  • From: Nadin, Holly
  • Date: Thu Dec 07 19:37:35 2000

When I used to work in the old Genuity NOC we used to have a camera up so
people could see us on the web 24/7.  The machine the camera was hooked up
to would freeze on the last picture taken when the hard drive would fill.
The camera went away after the same picture of one of the third shift guys
was on the web for about two weeks.

-----Original Message-----
From: Shawn McMahon [mailto:[email protected]]
Sent: Wednesday, December 06, 2000 2:17 PM
To: [email protected]
Subject: Re: Operations: where are you going to sit?

On Wed, Dec 06, 2000 at 04:55:05PM -0500, Steve Meuse wrote:
> Many a time I would be goofing off only to turn around to see the 
> conference room at the back of the NOC filled with 20 business men with 
> their faces pressed to the glass watching us. Doh!

Last time I worked in the fishbowl, I waited until the Senior Manager
was showing us off to the VIPs, and then I brought up all the day's
critical error messages in the IT/O (some of you know it as Opcenter)
history at once, so it looked like a screen full of red Criticals popped
up all at once.

Then I looked at the screen, shrugged my shoulders, and walked off out
of sight.  He thought I was leaving the room; I was actually standing off
where they couldn't see me, but I could still see the screen in case
real errors popped up.  :-)

After that, he started calling us and warning us before the curtain would
be opened.