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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: UUNET security contacts
On Tue, 14 Nov 2000, Chris Kilbourn wrote: > At 2:33 PM +0100 11/14/00, Simon Leinen wrote: > >>>>>> "dh" == David Harmelin <[email protected]> writes: > >> Does anybody have a security-related email address at UUNET, which > >> is actually read by a human? > > > >The procedure is to call them on the phone (24/7 support), as has been > >explained recently on this mailing list: > > > >http://nic.merit.edu/mail.archives/html/nanog/msg05535.html > > > >Since you're a direct customer of UUnet this should definitely work. > > I would beg to differ. It didn't work for us last Thursday night. Chris, please give me a specific time, date and engineer's name you spoke with. My engineers were on site until past 11:30pm that evening and did NOT get a phone call from you, your corporation or someone claiming to be you. > > We (well, one of my folks called,) during a ping flood from > another UUNet customer, and were soundly rebuffed by the UUNet > rep on the other end of the line. > Do you have specifics about te incident (something you might want to send in private email or a phone call) that I can use to track this down a bit more? > Contrary to the rhetoric on the list from Chris, we did not get > the help we were supposed to get during this event. Which number did you call?? And which engineer did you speak with? --Chris
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