North American Network Operators Group

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RE: GLBX Outtage

  • From: Karyn Ulriksen
  • Date: Thu Nov 09 13:48:25 2000

Glad to see that I'm not the only one in this boat... sort of.

Thanx for the info.

K

> -----Original Message-----
> From: John Gonzalez/netMDC admin [mailto:[email protected]]
> Sent: Thursday, November 09, 2000 10:14 AM
> To: Karyn Ulriksen
> Cc: '[email protected]'
> Subject: Re: GLBX Outtage
> 
> 
> 
> I'm in the southwest region.. i noticed that our BGP session 
> with them was
> only taking some 750 odd routes or so. I reset the session and it came
> back with only one route. I've since turned down the circuit, but our
> "GC" assigned space no longer functions to any "GC" hosted 
> site. Needless
> to say, it is effecting some of our customers.
> 
> I have had a ticket open, no ETA.
> 
> On Thu, 9 Nov 2000, Karyn Ulriksen wrote:
> 
> | Does anybody have any additional info on FroGlo's net 
> outtage this morning.
> | Their first level customer service reps don't seem to know 
> which is the hole
> | in the ground (which is somewhat expected), but I'm having 
> a terrible time
> | getting to their techs.
> | 
> | The customer service line simply states that they are aware 
> of the outtage
> | in the southern part of the US and have no ETA on repair.  
> As far as I can
> | tell, it started at about 4am.
> | 
> | Thanx in advance for any add'l info you might have.
> 
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