North American Network Operators Group
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Re: InterNAP?

  • From: Sean Donelan
  • Date: Tue Oct 31 23:12:43 2000 
On Tue, 31 October 2000, Bradley Dunn wrote:
> The ability to "guarantee" performance is orthogonal to how you write
> your SLAs.
> 
> Anyone with knowledge of risk management and actuarial science
> understands this.

SLA's are a bit like reverse insurance.  You pay a lot of money, and
if the network crashes you get a little back. But you never get back
more than you paid. With insurance you pay a small premium, and if
you die your family gets more money back. Although, if you live a long
life, you may not recoup your premiums.