North American Network Operators Group|
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On Tue, Oct 31, 2000 at 08:53:03AM -0500, Spolidoro, Guilherme wrote: > > Since they don't own the backbone, their SLAs apply only to their PNAPs, > i.e. they cannot guarantee performance, packet loss, delay, outages, etc > over somebody else's backbone (e.g. Sprint, UUNet, AT&T, etc). The ability to "guarantee" performance is orthogonal to how you write your SLAs. Anyone with knowledge of risk management and actuarial science understands this.