North American Network Operators Group

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Re: InterNAP?

  • From: Bradley Dunn
  • Date: Tue Oct 31 20:58:25 2000

On Tue, Oct 31, 2000 at 08:53:03AM -0500, Spolidoro, Guilherme wrote:
> Since they don't own the backbone, their SLAs apply only to their PNAPs,
> i.e. they cannot guarantee performance, packet loss, delay, outages, etc
> over somebody else's backbone (e.g. Sprint, UUNet, AT&T, etc).

The ability to "guarantee" performance is orthogonal to how you write
your SLAs.

Anyone with knowledge of risk management and actuarial science
understands this.