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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: InterNAP?
Thus spake "Spolidoro, Guilherme" <[email protected]> > > Since they don't own the backbone, their SLAs apply only to their PNAPs, > i.e. they cannot guarantee performance, packet loss, delay, outages, etc > over somebody else's backbone (e.g. Sprint, UUNet, AT&T, etc). Nor can anyone who peers with the above; InterNAP theoretically has a better chance of getting good service, since they're a paying customer. That's how their business model goes, at least. > Many large enterprises are leveraging on the Internet to deploy VPN > connectivity between company sites as a replacement for Frame Relay > or ATM PVCs. In such cases, it's very important to make sure that the > service comes with the right SLAs. SLAs are rarely worth the paper they're printed on. If you do not design your network/services/whatever around the *expectation* that your carrier will fail, you're in for a rough ride. What consolation is a prorated refund when your circuit is down for 2+ days? S | | Stephen Sprunk, K5SSS, CCIE #3723 :|: :|: Network Design Consultant, GSOLE :|||: :|||: New office: RCDN2 in Richardson, TX .:|||||||:..:|||||||:. Email: [email protected]
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