North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Re: Ameritech Service Quality Report
On Sun, Sep 03, 2000 at 02:09:09AM -0700, Majdi S. Abbas wrote: > > What I find interesting isn't Ameritech's long repair times, but how > > do providers promise 4 hour repair times when the dominant local loop > > provider takes over a day to fix something on a good day. > > You're presuming they answer the phone. > [... all too familiar story of ameritech sucking deleted ...] > > Ameritech repair is useless. While living and working in > Michigan, I frequently had to go to the PSC over stupid issues > Ameritech should have been able to resolve quickly. Not to turn this thread into a Ameritech old war stories (I've got 'em though...), but... I plan either attending the one public commission meeting nearest to me eor at least writing the commission at the address provided from Sean's URL, and I'd encourage other Michiganders who have been screwed over to do so as well. -- Bill Fumerola - Network Architect, BOFH / Chimes, Inc. [email protected] / [email protected] 1. Yes, that's how we reference ourselves. Don't ask.