North American Network Operators Group
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Re: predicted customer support conversation

  • From: Nathan Lane
  • Date: Fri Sep 01 21:58:45 2000 
[email protected] wrote:
> 
> <ring ring>
> 
> Operator: Hello, networknet NOC, can I help you?
> 
> Customer: Yes, I'm having trouble surfing microsoft.com.
> 
> Operator: Oh, dear.  Are you using IPv4 or IPv6?
> 
> Customer: Huh?  What?
> 
>         Sean.

Current support call:

Operator: Hello, networknet NOC, can I help you?

Customer: Yes, I'm having trouble surfing microsoft.com.

Operator: What's your IP address?

Customer: Huh?  What?

-Nathan Lane