North American Network Operators Group

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Re: You are the backup

  • From: Deepak Jain
  • Date: Wed Aug 30 21:35:25 2000

For non critical pages we use internet email, and it beats dial pages
(when the internet & the mail servers are operating well) by about 15
seconds. (dial being about 20 seconds from hitting the "#" sign).


Deepak Jain

On Wed, 30 Aug 2000, Derek J. Balling wrote:

> I actually had a paging company, when I was discussing "how do I get 
> alpha pages to you", said "The internet is the primary method." They 
> also indicated that they were preparing to retire their TAP servers 
> as such method of out-of-band page delivery was "antiquated".
> I asked "If I am reporting a critical router failure via an 
> alphanumeric pager, how would it get to you?"  to which they 
> responded "over the net of course". After drawing it out for them on 
> a whiteboard, they finally understood the problem. Only after 
> screaming loudly was I able to convince them that our mid-sized pager 
> contract (couple hundred pagers) was going to vanish into thin air 
> (at the time, our IXC was begging for it) if they made my TAP port 
> vanish into thin air.
> They finally did decide that "hey, maybe that TAP port is useful for 
> something after all", but I can't believe the amount of work it took 
> to convince them that "internet delivery" is not always the 
> end-all-be-all solution for all things.
> (not to mention that the TAP port averaged about 8 minutes faster on 
> page delivery than bouncing through whatever internal mail servers we 
> had and whatever systems they had)
> D
> At 5:46 PM -0700 8/30/00, Sean Donelan wrote:
> >Poking around the AP newswire for details on their satellite problems
> >yesterday I found AP retired their previous backup system.  For most
> >AP customers the Internet is the primary backup.  A few AP customers
> >also had ISDN or FAX backup.
> >
> >Whether folks tell us or not, the net seems to be included in more and
> >more backup plans.