North American Network Operators Group

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Re: RBL-type BGP service for known rogue networks?

  • From: Steve Sobol
  • Date: Fri Jul 07 07:36:57 2000

Karyn Ulriksen wrote:
 
>    [Exodus] are one of my DS3 providers and I have been doing business with them
> for the past four years.  Their NOC staff is great and their customer
> service has made great strides over the past year (since I no longer have to
> beg, plead, and grovel to get things done).  But I have had problems with
> their abuse department being (non)responsive.  You would think that pulling
> a full DS3 and several T1's (and potentially pulling more from them) would
> give me a leg to stand on with them!  

An organization that big doesn't have to care. Perhaps you should
threaten to take your business elsewhere.



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