North American Network Operators Group

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RE: Global Crossing Network Problem.

  • From: Karyn Ulriksen
  • Date: Tue Jun 27 20:09:34 2000

LAX is running pretty clean right now on my outbound GLBX.  I'm just worried
about my inbound, but my customers aren't complaining and I'm only seeing
minor inbound packet loss via my GLBX.


-----Original Message-----
From: Jason Legate [mailto:[email protected]]
Sent: Tuesday, June 27, 2000 2:35 PM
To: Karyn Ulriksen
Cc: 'Jason Legate'; '[email protected]'
Subject: Re: Global Crossing Network Problem.



Their noc stated that they are also having issues with a router in
LAX.  I'm not sure the details on this.  I'd suggest calling their NOC...

1-888-541-9888

Ticket # 627249 for the cut..
I don't know the # for the router issue

-j

On Tue, Jun 27, 2000 at 02:33:09PM -0700, Karyn Ulriksen wrote:
> I did see about twenty minutes of flapping on our DS3 to them.  That's
hooks
> up at 1 Wilshire (MAE LA).  Why would problems at SunnyVale cause Wilshire
> to flap?!  Not a BGP flap, an interface flap.  Line protocol down, up,
down,
> up, etc. 
> 
> Veddy interestink...  Sounds a little more wide spread...
> 
> -----Original Message-----
> From: Jason Legate [mailto:[email protected]]
> Sent: Tuesday, June 27, 2000 2:20 PM
> To: Karyn Ulriksen
> Cc: 'Mohamed Hirse'; [email protected]
> Subject: Re: Global Crossing Network Problem.
> 
> 
> 
> I'm not from GBLX either, but we did hear there was a fiber cut in SF
> today.  It doesn't quite explain why I can't reach SNV2 from SNV (right
> across the street from each other).
> 
> -j
> 
> On Tue, Jun 27, 2000 at 02:14:01PM -0700, Karyn Ulriksen wrote:
> > 
> > I'm not from GLBX, but I we do peer with them so I get the maint
notices.
> > They are have been doing a lot of router upgrades in SunnyVale for the
> past
> > week.  I seek from the trace you sent in that the failures are occuring
> > there.
> > 
> > 
> > 
> > -----Original Message-----
> > From: Mohamed Hirse [mailto:[email protected]]
> > Sent: Tuesday, June 27, 2000 2:03 PM
> > To: [email protected]
> > Subject: Global Crossing Network Problem.
> > 
> > 
> > 
> > 
> > Can someone from Global crossing help explain this problem. There seems
to
> > be some sort of internal  network problem. Traceroutes attached. This
> > affecting many of GBLX customers.  
> > 
> > Thanks
> > Mohamed
> > 
> > 
> > route-server.cerf.net>traceroute www.juniper.net      
> > 
> > Type escape sequence to abort.
> > Tracing the route to www.juniper.net (207.17.137.30)
> > 
> >   1 fe8-0-0.san-bb1.cerf.net (134.24.38.225) [AS 1740] 4 msec 0 msec 0
> > msec
> >   2 fe0-0-0.san-bb2.cerf.net (134.24.29.102) [AS 1740] 0 msec 4 msec 0
> > msec
> >   3 so2-1-2-155M.san-bb4.cerf.net (134.24.29.181) [AS 1740] 0 msec 4
msec
> > 0 msec
> >   4 pos3-0-622M.lax-bb5.cerf.net (134.24.29.14) [AS 1740] 4 msec 8 msec
4
> > msec
> >   5 pos5-0-622M.lax-bb4.cerf.net (134.24.33.169) [AS 1740] 4 msec 8 msec
4
> > msec
> >   6 pos6-0-622M.sfo-bb3.cerf.net (134.24.29.233) [AS 1740] 72 msec 76
msec
> > 72 msec
> >   7 pos5-0-0-155M.sjc-bb2.cerf.net (134.24.29.22) [AS 1740] 76 msec
> >     pos0-0-155M.sjc-bb2.cerf.net (134.24.32.90) [AS 1740] 72 msec
> >     pos5-0-0-155M.sjc-bb2.cerf.net (134.24.29.22) [AS 1740] 72 msec
> >   8  *  *  * 
> >   9 pos4-0-2488M.cr1.SNV3.gblx.net (208.50.169.74) [AS 3549] !H  !H  !H 
> > route-server.cerf.net>traceroute www.juniper.net
> > 
> > Type escape sequence to abort.
> > Tracing the route to www.juniper.net (207.17.137.30)
> > 
> >   1 fe8-0-0.san-bb1.cerf.net (134.24.38.225) [AS 1740] 0 msec 0 msec 0
> > msec
> >   2 fe0-0-0.san-bb2.cerf.net (134.24.29.102) [AS 1740] 0 msec 0 msec 4
> > msec
> >   3 so2-1-2-155M.san-bb4.cerf.net (134.24.29.181) [AS 1740] 0 msec 0
msec
> > 0 msec
> >   4 pos3-0-622M.lax-bb5.cerf.net (134.24.29.14) [AS 1740] 4 msec 8 msec
4
> > msec
> >   5 pos5-0-622M.lax-bb4.cerf.net (134.24.33.169) [AS 1740] 8 msec 4 msec
8
> > msec
> >   6 pos6-0-622M.sfo-bb3.cerf.net (134.24.29.233) [AS 1740] 72 msec 72
msec
> > 72 msec
> >   7 pos5-0-0-155M.sjc-bb2.cerf.net (134.24.29.22) [AS 1740] 76 msec
> >     pos0-0-155M.sjc-bb2.cerf.net (134.24.32.90) [AS 1740] 76 msec 72
msec
> >   8  *  *  * 
> >   9 pos4-0-2488M.cr1.SNV3.gblx.net (208.50.169.74) [AS 3549] !H  !H  !H 
> > route-server.cerf.net>
> > 
> > 
> 
> -- 
> /--------------------------/ Jason Legate \------------------------\
> |     [email protected]       |         SiteSmith, Inc.        |
> |        24x7 Call Center         |    http://www.sitesmith.com    |
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> +---------------------------------+--------------------------------+
> | Fingerprint - 2D5F 87A0 26E6 A65B 6837  D100 FB54 A972 A855 AAC3 |
> \------------------------------------------------------------------/

-- 
/--------------------------/ Jason Legate \------------------------\
|     [email protected]       |         SiteSmith, Inc.        |
|        24x7 Call Center         |    http://www.sitesmith.com    |
|          888.898.7667           |     PGP Key ID - 0xA855AAC3    |
+---------------------------------+--------------------------------+
| Fingerprint - 2D5F 87A0 26E6 A65B 6837  D100 FB54 A972 A855 AAC3 |
\------------------------------------------------------------------/