North American Network Operators Group

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Re: Global Crossing Network Problem.

  • From: Jason Legate
  • Date: Tue Jun 27 18:21:53 2000

Their noc stated that they are also having issues with a router in
LAX.  I'm not sure the details on this.  I'd suggest calling their NOC...

1-888-541-9888

Ticket # 627249 for the cut..
I don't know the # for the router issue

-j

On Tue, Jun 27, 2000 at 02:33:09PM -0700, Karyn Ulriksen wrote:
> I did see about twenty minutes of flapping on our DS3 to them.  That's hooks
> up at 1 Wilshire (MAE LA).  Why would problems at SunnyVale cause Wilshire
> to flap?!  Not a BGP flap, an interface flap.  Line protocol down, up, down,
> up, etc. 
> 
> Veddy interestink...  Sounds a little more wide spread...
> 
> -----Original Message-----
> From: Jason Legate [mailto:[email protected]]
> Sent: Tuesday, June 27, 2000 2:20 PM
> To: Karyn Ulriksen
> Cc: 'Mohamed Hirse'; [email protected]
> Subject: Re: Global Crossing Network Problem.
> 
> 
> 
> I'm not from GBLX either, but we did hear there was a fiber cut in SF
> today.  It doesn't quite explain why I can't reach SNV2 from SNV (right
> across the street from each other).
> 
> -j
> 
> On Tue, Jun 27, 2000 at 02:14:01PM -0700, Karyn Ulriksen wrote:
> > 
> > I'm not from GLBX, but I we do peer with them so I get the maint notices.
> > They are have been doing a lot of router upgrades in SunnyVale for the
> past
> > week.  I seek from the trace you sent in that the failures are occuring
> > there.
> > 
> > 
> > 
> > -----Original Message-----
> > From: Mohamed Hirse [mailto:[email protected]]
> > Sent: Tuesday, June 27, 2000 2:03 PM
> > To: [email protected]
> > Subject: Global Crossing Network Problem.
> > 
> > 
> > 
> > 
> > Can someone from Global crossing help explain this problem. There seems to
> > be some sort of internal  network problem. Traceroutes attached. This
> > affecting many of GBLX customers.  
> > 
> > Thanks
> > Mohamed
> > 
> > 
> > route-server.cerf.net>traceroute www.juniper.net      
> > 
> > Type escape sequence to abort.
> > Tracing the route to www.juniper.net (207.17.137.30)
> > 
> >   1 fe8-0-0.san-bb1.cerf.net (134.24.38.225) [AS 1740] 4 msec 0 msec 0
> > msec
> >   2 fe0-0-0.san-bb2.cerf.net (134.24.29.102) [AS 1740] 0 msec 4 msec 0
> > msec
> >   3 so2-1-2-155M.san-bb4.cerf.net (134.24.29.181) [AS 1740] 0 msec 4 msec
> > 0 msec
> >   4 pos3-0-622M.lax-bb5.cerf.net (134.24.29.14) [AS 1740] 4 msec 8 msec 4
> > msec
> >   5 pos5-0-622M.lax-bb4.cerf.net (134.24.33.169) [AS 1740] 4 msec 8 msec 4
> > msec
> >   6 pos6-0-622M.sfo-bb3.cerf.net (134.24.29.233) [AS 1740] 72 msec 76 msec
> > 72 msec
> >   7 pos5-0-0-155M.sjc-bb2.cerf.net (134.24.29.22) [AS 1740] 76 msec
> >     pos0-0-155M.sjc-bb2.cerf.net (134.24.32.90) [AS 1740] 72 msec
> >     pos5-0-0-155M.sjc-bb2.cerf.net (134.24.29.22) [AS 1740] 72 msec
> >   8  *  *  * 
> >   9 pos4-0-2488M.cr1.SNV3.gblx.net (208.50.169.74) [AS 3549] !H  !H  !H 
> > route-server.cerf.net>traceroute www.juniper.net
> > 
> > Type escape sequence to abort.
> > Tracing the route to www.juniper.net (207.17.137.30)
> > 
> >   1 fe8-0-0.san-bb1.cerf.net (134.24.38.225) [AS 1740] 0 msec 0 msec 0
> > msec
> >   2 fe0-0-0.san-bb2.cerf.net (134.24.29.102) [AS 1740] 0 msec 0 msec 4
> > msec
> >   3 so2-1-2-155M.san-bb4.cerf.net (134.24.29.181) [AS 1740] 0 msec 0 msec
> > 0 msec
> >   4 pos3-0-622M.lax-bb5.cerf.net (134.24.29.14) [AS 1740] 4 msec 8 msec 4
> > msec
> >   5 pos5-0-622M.lax-bb4.cerf.net (134.24.33.169) [AS 1740] 8 msec 4 msec 8
> > msec
> >   6 pos6-0-622M.sfo-bb3.cerf.net (134.24.29.233) [AS 1740] 72 msec 72 msec
> > 72 msec
> >   7 pos5-0-0-155M.sjc-bb2.cerf.net (134.24.29.22) [AS 1740] 76 msec
> >     pos0-0-155M.sjc-bb2.cerf.net (134.24.32.90) [AS 1740] 76 msec 72 msec
> >   8  *  *  * 
> >   9 pos4-0-2488M.cr1.SNV3.gblx.net (208.50.169.74) [AS 3549] !H  !H  !H 
> > route-server.cerf.net>
> > 
> > 
> 
> -- 
> /--------------------------/ Jason Legate \------------------------\
> |     [email protected]       |         SiteSmith, Inc.        |
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-- 
/--------------------------/ Jason Legate \------------------------\
|     [email protected]       |         SiteSmith, Inc.        |
|        24x7 Call Center         |    http://www.sitesmith.com    |
|          888.898.7667           |     PGP Key ID - 0xA855AAC3    |
+---------------------------------+--------------------------------+
| Fingerprint - 2D5F 87A0 26E6 A65B 6837  D100 FB54 A972 A855 AAC3 |
\------------------------------------------------------------------/