North American Network Operators Group|
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Provider network status update
Some folks sent me corrections to my previous posting. Here are my updated comments. These are my opinions and not the position of my employer, my country, my planet or any other sentient being. Abovenet - Public web site with MRTG graphs, and copies of messages from their tech contact mailing list. Mailing list about problems, outages, and scheduled maintenance. AT&T - Public web site with red, yellow, green city to city matrix. Outage portion of the web site is never updated. Customer only newsgroups updated with detailed problem reports. Proactive notification for some customers with choice of media. C&W - First provider with red, yellow, green city to city traffic matric on their public web site, but you have to dig to find the problem sites. Has an outage mailing list, but never any mail and even C&W employees seem unsure of its purpose. Earthlink - Customer web site with network status. Exodus - Public web site with major trouble tickets available. Genuity/GTEI/BBN - Customer only network status web site. Public "finger" access to trouble tickets, including master tickets. Proactive notification of customers of problems with customer choice of notification media. Globalcenter - Customer only web site for dialup users only. Mailing list notification for all other customers. Mindspring - Public network status web site with current trouble tickets. PSI - used to have a detailed "finger" and public web site network status page, starting last month I get an access denied message. SBC/PBI - Public web site with current network status. Frequently updated and includes resolution or reason for outage. Sprint - Web site describes scheduled and emergency maintenance mailing lists. Only scheduled maintenance notices posted on web site, unscheduled interruptions not listed. Other people report receiving outage and maintenance notification via e-mail. Call phone number to hear network status. UUNET - web site lists scheduled maintenance activities, updated for some major outages. Says details will follow, but usually the web page returns to all systems normal message every few hours whether or not the problem is fixed. Mailing list for customers. Has a 15 minute proactive notication guarantee. Verio - Customer mailing list for outages, maintenance, and Oops messages. Web site network status page real soon.