North American Network Operators Group

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Re: Bell Atlantic DACS failure 280 T3s

  • From: Daniel Senie
  • Date: Tue May 16 17:38:51 2000

Travis Pugh wrote:
> I'm curious about BA DACS.  I don't know if this is standard, but they
> are the only telco who has also told me "we put a loop up on the DACS,
> but sometimes it doesn't work ... so don't assume that it is a valid
> test."  And I have witnessed that same happening.  If you can't create a
> simple maintenance loop on BA's DACS, their choice of vendors does seem
> questionable.

Perhaps, but consider the source. Bell Atlantic told me on many
occasions they disable all alarm capabilities on T1 lines. They don't
monitor them at all. Instead, they wait for end users to notice an
outage. Makes you wonder why all the time and effort was put into
developing alarm capabilities in the line equipment. But hey, they're in
a monopoly position in my neighborhood, so why SHOULD they care?

When I negotiate contracts for T1 lines or faster and the upstream is
contracting for the local loop, I always insist the upstream is
responsible for restitution for ANY and ALL outages, including the local
loop. Kind of screws the ISP, since I've never seen Bell Atlantic fix a
T1 in less than 6 hours, but if the ISP didn't negotiate a recoup clause
in their contract for the local loop, whose fault is that?

Daniel Senie                                        [email protected]
Amaranth Networks Inc.