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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: DSL problems (PacBell and Covad)
I thought that was USworst? ALso try www.dialpad.com for VOI and telephony gateway. Currently free. > -----Original Message----- > From: [email protected] [mailto:[email protected]]On Behalf Of > John Hall > Sent: Thursday, April 27, 2000 9:49 PM > To: [email protected] > Subject: Re: DSL problems (PacBell and Covad) > > > > > Yikes! And I thought out US West service was bad! US(eless) West is > notorious for DLS service that stays up while the phone line is > down! It's happened to me three times for a total of 78 hours! The > great thing is that they allow only "certified" technicians to touch > these circuits, so even if the tech at the CO can see that the phone > line has been cut on the telco side of the DSL modem at the CO, he > can't touch it! And of course all the "certified" techs only work > 9am-4pm weekdays (at least the residential DSL ones). > > Once when I got through to their tech. support call center, the guy > on the phone was almost in tears, he'd had to tell that to so many > pissed off customers. > > I've been trying to figure out if I can call everyone I want > to via the Internet, maybe I don't need that voice line at all... ;-) > > JMH > > Bill Woodcock wrote: > ... > > So that's ten days and counting. > > > > -Bill > > -- > John Hall <[email protected]> > F5 Networks, Inc. > Senior Test Engineer > 206-505-0800 > > Gratitude, like love, is never a dependable international emotion. > -- Joseph Alsop
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