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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: DSL problems (PacBell and Covad)
Yikes! And I thought out US West service was bad! US(eless) West is notorious for DLS service that stays up while the phone line is down! It's happened to me three times for a total of 78 hours! The great thing is that they allow only "certified" technicians to touch these circuits, so even if the tech at the CO can see that the phone line has been cut on the telco side of the DSL modem at the CO, he can't touch it! And of course all the "certified" techs only work 9am-4pm weekdays (at least the residential DSL ones). Once when I got through to their tech. support call center, the guy on the phone was almost in tears, he'd had to tell that to so many pissed off customers. I've been trying to figure out if I can call everyone I want to via the Internet, maybe I don't need that voice line at all... ;-) JMH Bill Woodcock wrote: ... > So that's ten days and counting. > > -Bill -- John Hall <[email protected]> F5 Networks, Inc. Senior Test Engineer 206-505-0800 Gratitude, like love, is never a dependable international emotion. -- Joseph Alsop
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