North American Network Operators Group

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Re: FW: Tech contact for Qwest?

  • From: Charles Sprickman
  • Date: Sat Aug 21 14:05:29 1999

On Sat, 21 Aug 1999 [email protected] wrote:

> Perhaps if we can get the "higher-ups" to stop hiring noc newbies based on
> certs and begin hiring based on raw intelligence...then maybe we can get
> the overall clue factor back to a reasonable level.

That's true I think.  Most of the people I ask questions of posess neither
a CCIE nor a comp-sci degree.  Some do, but not enough to convince me that
real-world experience and contact with knowledgeable people isn't a valid
"education".  How many folks here that consider themselves a "leader" in
net ops at their place of employ were formally educated?

> On Fri, 20 Aug 1999, Chris Flores wrote:
> > That's a fairly strong statement to make. Large telcos/ISPs tend to through
> > "newbie" engineers into situations where a experienced or senior engineer
> > belongs. Let's face facts - there are not enough IP engineers/technicians to
> > fill all the needed positions. Companies need to either have more peer
> > review or expect the "clueless"  attitude toward customers. No one could
> > expect a entry level engineer to handle complex ISP BGP issues when they
> > barely understand VLSM/CIDR. The industry is much larger than previous
> > years(obvious), thus more entry level engineers.