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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: OUTAGE: TCG milwaukee and chicago - reason why...
[email protected] (Brian Vargyas) writes: >But the killer story here is that the cause of the fiber cut was >because someone got fired and the guy went cutting through fibers >left and right. I could not get information on whether this was a Ah, that does explain the strange responses I was getting when I asked about it. Usually when its a cut caused by a third-party, the customer service reps love to tell you. When it is a proceedural error on the part of on of their own techs, they use the passive voice that mistakes were made, and they've been fixed. But this time they wouldn't say anything, and wanted to know why I wanted to know. -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation
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