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Postponed: Ameritech NAP maintenance

  • From: Mark A. Cnota
  • Date: Wed Mar 10 15:53:12 1999

As luck would have it, within 90 minutes of my sending a notice out, I was
told the maintenance has been postponed. Timing is everything, they say.

Naturally, we will let everyone know as soon as a new date has been scheduled.

As before, customers with questions can contact me privately.

-Mark Cnota
 Ameritech

>Delivered-To: [email protected]
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>Date: Wed, 10 Mar 1999 13:19:45 -0600
>To: [email protected]
>From: "Mark A. Cnota" <[email protected]>
>Subject: Ameritech NAP maintenance
>Sender: [email protected]
>
>There is going to be a significant outage in Chicago, that I thought might
>be of general interest to the NANOG community.
>
>The Ameritech exchange point in Chicago is undergoing scheduled maintenance
>this Sunday (3/14) early morning. Following is the text of the notice that
>went out to customers on 2/22. 
>
>Customers with additional questions are encouraged to contact me directly.
>
>thanks,
>
>Mark Cnota
>Ameritech
>
>====snip====
>
>>      We, Ameritech Advanced Data Services, are informing all of our NAP
>>customers that on Sunday, March 14th we are going to have a maintenance
>>window from 12:00am to 6:00am CST that will be service affecting.  AADS
>>is going to perform an ATM switch migration from the Lucent GCNS 2000 to
>>an Ascend 550/500 platform.
>>
>>      During this migration your circuit will go down and for how long
>>is not determinable at this time, but will be kept to a minimum.  In
>>most cases all that is required is a cross connect change.  The PVC's
>>that each customer has will be duplicated in the new switch and your
>>VPI/VCI will not change.
>>
>>      In the event that you seem to be experiencing problems beyond the
>>scheduled maintenance window, call the AADS NMC (NOC) at 1-800-972-3441
>>with your Ameritech circuit ID and indicate that you are a NAP customer.
>>International customers can call 1-847-562-7690 for trouble reporting.
>>
>>We appreciate your understanding and patience during this time.
>>
>>Sincerely,
>>Kevin Peterson
>>Operations Manager
>>AADS
>
>====snip====
>