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Good work, MCI!
- From: James Rishaw
- Date: Tue Jan 26 17:05:00 1999
- Rfc_violation: You saw it here first!
It's now been 7 days one hour since I opened the "critical" priority
ticket with MCI security with no callback :-)
Three calls to the noc with ticket "18" got nothing but laughs.. "We
dont have tickets that low" .. :-p
Growing pains? :-(
--
jamie rishaw (efnet:gavroche) American Information Systems, Inc.
jamie at ais dot net infrastructure engineering
--- Begin Message ---
- Rfc_violation: You saw it here first!
What a laugh..
We were just smurfed from what appears to be an MCI router as a relay..
Their voice menu at 888-860-3382 says:
"If you are reporting a security issue please fill out an incident
report on our web page at [email protected] under 'Report an incident' "
^^^^^^^^ ^^^^^^^^^^^^^^^
Eh ???
With the lack of voice menu clue, I went to http://www.security.cw.net
and found a form.. assigned ticket number "18".. makes me feel really
good, to have a global company assign me a two-digit ticket.. but hey..
Is it just me ?
--
jamie rishaw (efnet:gavroche) American Information Systems, Inc.
jamie at ais dot net infrastructure engineering
--- End Message ---
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