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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: OUTAGE: DACS failure in USWEST/spokane
On Sun, Dec 27, 1998 at 04:37:32AM -0600, Sean Donelan wrote: > This morning USWEST lost a DACS serving Spokane (and other places > in Washington State). > > That isn't very unusual, but did spark my interest in a continuing pattern > of DACS failures around the country. Not only have several telco's we > use had DACS failures (usually a power supply), but the mean time to > repair (and reprogram) them was over 12 hours. > > Whatever method of quickly re-loading the repaired DACS configuration > doesn't seem to be working, or the operational procedures of several > telephone companies are lacking. Generally after 10-12 hours, the telco > usually informs us they are manually re-programming the DACS circuit by > circuit. > > Have other network operators seen the same thing from their facility > departments or providers? Is this a problem with the DACS vendor, user- > interface design, operator procedures, or dumb management? > -- > Sean Donelan, Data Research Associates, Inc, St. Louis, MO > Affiliation given for identification not representation I had DACS failure in the PacHell aehm, PacBell CO in Alameda on X-mas eve. They lost two relay racks because of that and several of my T1s went down. It took them about 3-4 hours to fix everything. All my T1s from PacHell were ok, part of my CLEC T1s failed. -- Regards, Ulf. --------------------------------------------------------------------- Ulf Zimmermann, 1525 Pacific Ave., Alameda, CA-94501, #: 510-769-2936 Alameda Networks, Inc. | http://www.Alameda.net | Fax#: 510-521-5073
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