North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: OUTAGE: DACS failure in USWEST/spokane

  • From: Roeland M.J. Meyer
  • Date: Sun Dec 27 15:59:02 1998

At 04:37 AM 12/27/98 -0600, Sean Donelan wrote:
>This morning USWEST lost a DACS serving Spokane (and other places
>in Washington State).
>Have other network operators seen the same thing from their facility
>departments or providers?  Is this a problem with the DACS vendor, user-
>interface design, operator procedures, or dumb management?

After five years of dealing with USworst ... dumb management. Those guys
couldn't find a clue in a clue factory. The Colorado Public utilities
commisison (CPUC) penalizes them regularly because they can not even
operate their telephone services properly. At one time, USwest was quoting
9-week lead-times for residential telephony servce in Black Forest
(Colorado Springs, CO, CPUC requirements is two weeks)! If a telephone
company can't even do telephony, how do you expect them to do Internet? Our
USworst gateway regularly goes <dead> because they can't even keep their
routers configured.

(strictly personal experiance/opinion, YMMV)
Roeland M.J. Meyer - 
e-mail:                                      mailto:[email protected]
Internet phone:                      
Personal web pages:   
Company web-site:                 
I hold it, that a little rebellion, now and then, is a good thing...
                -- Thomas Jefferson