North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Journal of Internet Disasters
At 10:20 AM 11/15/98 -0500, Deborah Ann Smith wrote: > >Sure, we have a responsibility to mitigate problems from up the pipe. > >But We as an industry and consumers need to start demanding - via writing >to the congress people (They will read letters, not email- and they will >listen if enough people contact them), complaints to the FCC and other >involved groups - high standards of quality from the InterNic and other >organizations that the Internet depend on. We are essentially captive to >their screwups, NO MATTER HOW WELL we prepare. > >Even the FAA recognizes no matter how good a flight crew, if they get >incorrect information from the Tower, any problems that occur are the >Tower's fault! Ahem, I suspect that you're not a pilot. The last time I went through ground school, the pilot has ultimate responsibility for the lives and welfare of all aboard. This includes the responsibility to tell the tower to buzz-off when it's obvious that they're wrong. Even in controlled air-space, where control is heavily biased towards the tower, the pilot has *final* responsibility. If someone dies, the pilot had better have been there first or have a good reason why they're still around, to explain why they're still around. If you're wrong, you had better be dead wrong. Actually, I find your analogy very apropos. To our customers, their internal systems are most important, after that it is their inter-facility connections, *then* they consider their connections to everyone else. Some of us handle their internal and inter-facility connections, as well as their external connections. When the InterNIC fargs-up who do they call? Are they going to understand? The bottom-line is that they don't care. Failure costs them $cash$. It is our job to shield our customers from this as much as possible. Those of us who do, will have satisfied customers, vs. those of us who rely on excuses. ___________________________________________________ Roeland M.J. Meyer, ISOC (InterNIC RM993) e-mail: <mailto:[email protected]>[email protected] Internet phone: hawk.mhsc.com Personal web pages: <http://www.mhsc.com/~rmeyer>www.mhsc.com/~rmeyer Company web-site: <http://www.mhsc.com/>www.mhsc.com/ ___________________________________________ Who is John Galt? "Atlas Shrugged" - Ayn Rand
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