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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Is it time for an disruption analysis working group for the Internet?
In aviation and probably the power industry, there is sense (and a reality)
that lives and property are at stake. While the same may soon be true of
the internet, there is still a perception that no one dies if the 'internet
is down', and no property is destroyed though income is certainly lost. So
there is no compelling need to force people to cooperate.
Even if you can't force people to cooperate with information, there is
still a lot of information about network disasters that will either leak
out, or can be deduced or measured remotely. If you have someone with the
credible technical authority to make accurate judgements about what
happened and how it can be avoided, pressure can still be applied through
bad publicity.
Even the FAA's enforcement is for the most part pretty lassiz faire. It is
well known in aviation circles that FAA regulations are "written in blood",
by analyzing accidents and developing a set of rules to avoid them. Failure
to follow the rules may result in your own death, and possibly others.
Death is a pretty severe penalty. Many FAA enforcement actions are
'post-crash'. The rules aren't there to satisfy the ego of a bureaucrat,
and the penalties are enforced more harshly by nature than by the FAA.
>>How is this handled in other networked industries? I'm sure that the same
>>issues of proprietary information and public humliation exist there; how
>>do they deal with it?
...
>A point from aviation -- incidents such as near-misses can be reported
>without fear of liabiity, because the consensus is that it's more important
>to recognize potential safety problems than it is to set up opportunities
>for acting against individuals or setting up opportunities for lawsuits.
This sounds pretty utopian. A counter point is that while this is the
official spin, the fact is that the FAA treats non-reporting as suspicious.
When there is a near miss, it usually involves a fault by 2 to 5 people:
the controller if in controlled airspace, the pilots in command of both
aircraft, and the copilots of both aircraft if they have copilots. If a
near miss is reported, the non-reporting persons are asked "Were you aware
that a near miss occurred?" If no, why not, if yes, why didn't you report
it?
Failure to report a near miss is much like refusing to take the
breath-a-lyzer after a dwi stop. Usually not as bad as guilty, but a
strong message is usually sent anyway.
Later, they get into the question of who should have anticipated a
collision course or who failed to follow instructions/procedures, etc.
But if you report a near miss, and you were at fault, you will still be
punished by the FAA. One must worry that someone else will report it:
other pilots, other controllers, passengers, people on the ground, etc.
And there have been cases where passengers reported near misses (at JFK)
which were not reported by either pilots or controllers, until questioned
by the FAA.
Note also that a pilot is required by FAA regulations to be of "High moral
character" to hold an ATP (Airline Transport) rating. While the Democrats
(admittedly with huge public support) have worked hard to remove the
concept, "High moral character" actually requires that one be honest, and
do the right thing despite one's embarrassment or disinclination to do so.
For pilots and controllers, it means reporting near misses and telling the
truth about what happened. Of course, the FAA doesn't cite this
specifically when revoking a pilots or controllers license, but it still
affects their decisions and the penalties they impose.
My point with all this is to illustrate that these are vastly different
systems with vastly different underpinning behavioral motivations.
I think to get something like this to work for the internet, you need to
have an agency with enough purpose (e.g. people have to be at risk of
death, or property must be at risk of destruction) to force people to
cooperate.
--Dean
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Plain Aviation, Inc [email protected]
LAN/WAN/UNIX/NT/TCPIP http://www.av8.com
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