North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: UU Net sales tactics?
On Wed, 28 Oct 1998, Bret McDanel wrote: > ---Reply on mail from John Golovich about UU Net sales tactics? > > Has anyone else received a phone call from a UUnet salesman out of the blue? > > It appears that he used the Boardwatch magazine, because he quoted me some > > information out of it about my company. > Yup, and he was VERY demanding in his statements about how they have the > *BEST* network compared to anyone else, and how they offer better service, > and the price difference isnt an issue :) The UUnet rep who called me was also insistent that UUnet had the best technical support in the industry. I indicated to him that I had dealt with UUnet tech support in the past and was _not_ impressed[1], and was met with about 30 seconds of stunned silence. B) -Dan [1] The industry as a whole seems to have horrible tech support though. Without exception, _every single NOC I have dealt with_ has been _pathetic_. Especially on critical issues like denial of service attacks.
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