North American Network Operators Group

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Re: UU Net sales tactics?

  • From: Bret McDanel
  • Date: Wed Oct 28 17:07:25 1998

---Reply on mail from John Golovich about UU Net sales tactics?

> Has anyone else received a phone call from a UUnet salesman out of the blue?
> It appears that he used the Boardwatch magazine, because he quoted me some
> information out of it about my company.
> 
Yup, and he was VERY demanding in his statements about how they have the
*BEST* network compared to anyone else, and how they offer better service,
and the price difference isnt an issue :)

> I simply can not believe the egos they have.  I will never do business with
> UUnet, with this or any other company I am with.  I use Fiber Network
> Solutions currently and am very happy with the service.  Todd and Kyle are
> excellent at what they do.
> 
We arent a network provider so how they got our name (other than via
internic/arin perhaps ...) is a bit of a mystery (ie we wouldnt have been
in boardwatch for any reason)

> The comments that peaked my anger the most were.
> "Im sure companies as small as yours would b content with someone as small
> as Fibernet"
> 
> When I stated to them that their company is one of the most expensive T1
> providers, he responded with
> "Not every company is able to afford the best Internet that can be offered"
> (implying UUnet is directly that).
> 
He told me that I had my facts wrong, and that he would send me some
information to 'show me the light' or whatever, I told him not to, and
they did anyway..  

the UUNET rep got a bit upset when I askedl em why a T3 is like 48,000 and a
OC3 is 178,000 (more than 3x, which means no 'bulk discount' etc)
He also gets upset when you mention OC48 and how other people have made
public statements of their intention to upgrade to that (sprint, bbn, psi
all have) and they havent made any such statement (at least not as
publicly)..


-- 
Bret McDanel                                    http://www.rehost.com
Realistic Technologies, Inc.                             973-514-1144

     These opinions are mine, and may not be the same as my employer