North American Network Operators Group

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Re: Discussion point: Telco quality?

  • From: Dan Hollis
  • Date: Mon Oct 12 00:54:31 1998

On Sun, 11 Oct 1998, Geoff Lisk wrote:
> Considering about 97% of our data network outages are caused by the telcos,
> I shudder when I hear that Lucent wants to make my data network as reliable
> as the voice network.

Data point. We recently had GTE erroneously delete a circuit so completely
that they couldnt find it in *any* of their records. Had to have a lineman
go out on site and physically trace the circuit back to the CO. Took them
12 hours to get the circuit back up.

"Telco quality" my ass.

-Dan