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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Spam by one of Exodus Sales Person
Dear Mr. Rothschild and persons of NANOG, May I introduce myself, I am Janis Purl and I am the Abuse Manager at Exodus Communications, Inc.. I have been told that you and NANOG have been spammed by one of our new employees. This letter is meant as an apology to anyone having received that spam. Exodus has a policy strictly forbidding anyone on staff or connected with Exodus in anyway from spamming. My position here at Exodus is to enforce that policy and this is the first time I have had to enforce it to someone from within our staff. Any new hire at Exodus is given an orientation day which is when our policies on such things are presented by our Director of Security (Leroy Lacy). This is not possible for new hires at other sites around the country. For those new hires, are to receive printed copies of these policies. I don't know where the breakdown happened and have been told by the Director of Security that the procedure will be reviewed and changed to ensure that all new hires understand that spamming is not authorized in any circumstance here at Exodus. To ensure that this policy is clear to all present employees Mr. Lacy will be sending an email to all our current employees stating clearly spamming is NOT OK. I am truly sorry one of our employees punished you with a spam. Let me assure you that we are actively taking steps to assure that this never happens again. We are not advocators of spam and do our best to stop any spam related to us or our customers. Again let me say I am sorry that someone from Exodus bothered you in such a deplorable manner. Janis Purl Abuse Manager Exodus Communications, Inc. 1-888-2-EXODUS x 2574
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