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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: NOC Phone Number Time (Re: Microsoft NOC?)
>1-800 numbers are difficult to dial outside the US. Not if you dial 1-880 instead.... >---------- >From: Sean Donelan[SMTP:[email protected]] >Sent: Saturday, May 09, 1998 2:51 AM >To: [email protected] >Subject: NOC Phone Number Time (Re: Microsoft NOC?) > >>The reason it is imperative that there be a telephone number for an >>ISP is that it's really hard to use e-mail to contact an ISP if the >>network connectivity to the ISP is not working. > >I guess its that time again. > >Between May 11 and May 15 I will be conducting my Emergency NOC Phone >Test. This is an unannounced test where I call each of the phone >numbers given to me by providers I interconnect with. > >The rules are listed on <http://dranet.dra.com/verify-contact.html>. > >Although I say its 'unannounced' if you want to tell your NOC folks I'll >be calling next week go ahead. In practice I've found corporate culture >tends to overwhelm any special advance notice. > >In case you are interested, the very best performance in the last emergency >NOC phone contact test was by the Defense Communications Agency/DISA NOC. >They earned four stars, out of five, losing only one point because the >operator did not know how to call their NOC from outside the US. 1-800 >numbers are difficult to dial outside the US. >-- >Sean Donelan, Data Research Associates, Inc, St. Louis, MO > Affiliation given for identification not representation >
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