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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Core router bakeoff?
In working on a project for Sprint on which we were dealing with Max 4004's dropping the PRIs and failing to cycle them in the event of a line failure... they asked for an Ascend technician to come on-site, as I am not nearly as well versed in Ascend boxes. The Ascend support center flat out said they don't have technicians to send out on-site and that standard protocol is to call an IBM SE to come out. If this doesn't say enough about their support structure...nothing does. Personally...they fail. Especially since my company IS an IBM Business Partner and I work with 2210 routers daily... "Jason L. Weisberger" <[email protected]> on 05/07/98 08:45:46 PM To: Karl Denninger <[email protected]> cc: [email protected] (bcc: Kevin Brown/Huber & Associates) Subject: Re: Core router bakeoff? On Thu, 7 May 1998, Karl Denninger wrote: > Well, the GRF has its good and bad points. I've tested one rather > extensively, although I admit it was some time (~8-9 months) ago. I've been rather upset with Ascend over their lack of reaction to the bug in the Pipe 150 that had it publishing ARP statments for every ip address that went by its ethernet interface. Have you found their other products to be better supported and safer to fire and forget? jlw -- Jason Weisberger Chief Technology Officer SoftAware, Inc. - 310/305-0275 "Let us cross over the river, and rest under the shade of the trees." -Thomas Jonathan "Stonewall" Jackson Kevin Brown - Networking Technologies [email protected] Huber & Associates, Inc. http://www.primelink.com/haa 573-634-5000 (phone) 573-634-5500 (fax)
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