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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Horrible Service Agreements
I wasn't going to post to this, but I can't resist. Forrest, do you have an AUP? If you have an AUP, have you submitted it to the laywers for the people you are looking at dealing with? It may be that with a well written anti-spam AUP and a specific response procedure, they may say that you have done enough to avoid the carrier exercising these terms. I understand the fear of contracts like this, but often they can be managed by finding proactive stances that the other side agrees will protect you from the contract clauses. As for the equipment issue, I feel little sympathy. I have had to go in and clean up swamp pits of archaic hardware and software. I am not saying that's what you are, but I am saying that the service providers are quite reasonable in setting minimum hardware standards for BGP customers. Remember that as a BGP speaker, you can cause them great trouble. They aren't doing this to stick it to you, they have learned to cover their a** from people who refuse to run current hardware/software. If you're still totally wrapped up in this, see if you can change the contract release terms in this case. And finally. Life's too short to obsess about these kinds of issue. If you run your ISP right, these won't be a problem. If you don't run your ISP right, these won't be your real problem. In the time you have been upset about this, you could have a well written AUP with procedures in place that would make any transit provider happy. If you understand the implications of BGP and do your part well, no one's ever going to bother you. jerry
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