North American Network Operators Group

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more keynotification

  • From: k claffy
  • Date: Thu Nov 20 01:11:43 1997

(see www.keynote.com)

there seem to be some, uh, `interest' in
keynote info last time it came up
so just fyi (i.e., does not consititute 
endorsement or dismissal of content)

[randy, why don't we just meet at ietf
so you can main me in person for posting
this rather than wasting nanog b/w on it]

k
-----------------------------------------------------------------

Backbones Wheel and Deal to Keep Net Moving
by Gene Koprowski

Some Internet wags claim that the initials WWW actually stand for
"World Wide Wait." And according to a recent study, they might be more
right than ever.

Research being released by San Mateo, California-based Keynote Systems
Inc. indicates that the technical performance of the Web has "degraded"
by 4.5 percent since spring. Congestion at access points like MAE East
and MAE West is so severe that in order to maintain acceptable
performance, Internet backbone providers are continually having to
monitor the traffic of the Net and change their routing assignments
through new peering agreements, says Gene Shklar, vice president of
Keynote, a diagnostic services consultancy that works with Web hosting
companies.

Despite claims of "increased bandwidth" advertised by many Internet
backbone providers, performance is not keeping up with perception or
demand.

In fact, the average speed that content was traveling on the Internet,
as of September, was just 5,000 characters per second, or only 40
Kbps.  So cable modems, satellite modems, and other fast-transit
technologies are not performing as advertised most of the time, and
regional routing infrastructure disparities have a lot to do with that.
Cities like Atlanta, Miami, and Dallas are suffering from slower access
than San Francisco or Boston, Shklar says.

The Keynote Systems' report was based on tests that used dedicated
workstations for 45 days - once every 15 minutes - to determine the
backbone network speeds.

"The study is based on millions of measurements of what matters most to
Web sites, which is how long it takes them to deliver content to their
end users," says Shklar. "If you have to commute to work each day, it
doesn't matter how well-engineered the road you are driving on is. What
matters is how long it takes you to get to your destination."

Most of the performance problems are out in the network, not on the
individual Web sites. The problems tend to occur just as they do in the
highway system: at the on-ramps and off-ramps. If the US had one
homogeneous Internet network, the system would work quite flawlessly.
But, Shklar notes, there are 47 different Internet backbone providers
in America alone and 4,300 ISPs.

"Any kind of average Web transaction from server to user ends up
crossing at least three transit points," he says. "Each of the backbone
providers is very good at running their own network. But they don't
care at all about making optimal routing decisions based on the
performance that the users will get."

The report indicated that Internet backbone provider Savvis Corp.,
based in St. Louis, Missouri, had the fastest average page download
time of all major providers. The time was 4.905 seconds per page. The
runner-up was Cable & Wireless with a 5.008 average, followed by
CompuServe (5.664) and UUNET (5.912). AT&T, by comparison, ranked 15th
with 8.559 seconds for an average download, and Netcom came in at 31,
with a time of 15.181 seconds for a page download, Keynote indicated.
Overall, 34 backbone purveyors were surveyed.

Savvis president and CEO Sam Sanderson said that the report - which
will be published in Boardwatch magazine on Friday - indicated that
Internet backbone providers would have to continue to purchase
connections to large networks rather than peer at public network access
points in order to maintain their level of service. "We're going to
continue that strategy," Sanderson says.

Brian Robertson, chief technical officer at PlanetAll, a Web site that
helps friends locate missing pals and colleagues over the Internet,
said the report was "interesting" and he agrees that the private
network concept is going to continue so that electronic commerce will
be able to flourish.

"There are a lot of times when a site looks like it is down on the Web,
but if you ping it from another location, it is OK," says Robertson.
"The idea is to keep the traffic off the Internet and avoid the big
switches, like MAE East and MAE West. If you have a bunch of redundant
connections, get the packet of data off the Internet onto a separate
network, run it through a SONET ring to the next closest data center.
You generally try to minimize the number of hops of data across the
network. That kind of service will have to continue for Web commerce to
survive."