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This is a rather non-topic issue, but I can't think of any other place where people would probably be somewhat extensively familiar with the issue. To what extent do people use complete all-in-one so-called Customer Care and Billing Systems, like Portal, Kenan, and similar? Any particularly good or bad experiences, including comparisons vis-a-vis purpose-made systems developed in house? Off-line replies invited/encouraged; if there are indications of general interest, I'll produce a summary (anonymized upon request) to the list (gee, how old-fashioned). It would be very useful if you could include indications of number of invoices produced as well as the number of different products/items in the system. Thanks. -- ------ ___ --- Per G. Bilse, Director Network Eng & Ops ----- / / / __ ___ _/_ ---- EUnet Communications Services B.V. ---- /--- / / / / /__/ / ----- Singel 540, 1017 AZ Amsterdam, NL --- /___ /__/ / / /__ / ------ tel: +31 20 5305333, fax: +31 20 6224657 --- ------- 24hr emergency number: +31 20 421 0865 --- Connecting Europe since AS286 --- http://www.EU.net e-mail: bilse at domain
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