North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Filter on postoffice.reston.mci.net
On Wed, 24 Sep 1997, Kevin Houle wrote: > Okay, I give up. Apparently MCI has an SMTP filter either > on the domain netins.net or on something in the 167.142.0.0/16 > network on postoffice.reston.mci.net. > > [167.142.225.4]$ telnet postoffice.reston.mci.net 25 > Trying 204.70.128.20... > Connected to postoffice.reston.mci.net. > Escape character is '^]'. > 220 postoffice.Reston.mci.net ESMTP Sendmail 8.8.5/8.8.5; Wed, 24 Sep 1997 11:2) > HELO netins.net > 250 postoffice.Reston.mci.net Hello [email protected] [167.142.225.4], > pleased.. > MAIL FROM:<[email protected]> > 550 Access denied > QUIT > > I've called the iNOC, they sent me to a 'systems group'. The systems > group listened carefully and wrote down the error code '550 Access > denied' before shuffling me off to the Reston office. There, I spoke > to a very nice sales person, who searched a list of voicemail boxes > she might forward me to. > > We pay MCI good money, and find ourselves unable to send mail to > [email protected] or other MCI addresses. Now I'm stuck in the MCI > phone maze. If there was an incedent warrenting an SMTP filter, > we'd certainly deal with it if notified. I know if that happened > with one of our downstream customers, we'd actually contact them > before throwing in filters. > > Anyone know who takes care of postoffice.reston.mci.net ? > > Kevin I had this same problem notifying UUNet when we had to change all out SNMP strings a few months ago. I called the NOC, got shuffled through about 8 people, and then finally just gave up trying. I still haven't recieved a call from them saying "Mr. Shaw, we are unable to monitor your router, please call us at 1.800.900.0241." Anyway, if MCI is anything like UUNet, they should have a group that handles SMTP services. In UUNet, I just ask for the SMTP group, so you might try doing the same. Joe Shaw - [email protected] NetAdmin - Insync Internet Services
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