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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Am I the bonehead or is it SprintLink?
On Tue, Sep 16, 1997 at 09:11:52AM -0700, Ehud Gavron wrote: > >We currently have SprintLink T-1 service. We have very low utilization on > >that link, and so save money we requested to be downgraded to 256K. > >Well, BellSouth just showed up to install our "new" T-1 to SprintLink. Huh? > >I told them to go away until I had more information. > >Is SprintLink being a bonehead or am I just totally clueless? > > Downgrading? There's no such thing. Upgrading service is > common and installation charges are often waived. Downgrading > means you requested a new install of a 256K circuit. Now > you could try and specify that they use the same span, but > your salesperson is unlikely to want to do that -- because > it cause MORE paperwork for them for a lesser return. IOW, Sprint _is_ being a bonehead. No, he did _not_ request an install of a new 256K circuit. No, downgrading does _not_ mean that. My suggection would be, if they're going to be that stupid, and you have to have a new circuit installed anyway... get it from someone else. Cheers, -- jra -- Jay R. Ashworth [email protected] Member of the Technical Staff Unsolicited Commercial Emailers Sued The Suncoast Freenet "People propose, science studies, technology Tampa Bay, Florida conforms." -- Dr. Don Norman +1 813 790 7592
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