North American Network Operators Group

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Another UUNET Explanation

  • From: Chad Skidmore
  • Date: Tue Jul 01 19:32:37 1997

Here is a message that we received from UUNET today.  It seems that they
are full of various explanations.

 
	July 01, 1997

	Dear UUNET Customer,

	Please accept our apologies if you have experienced any service
	interruptions over the past 24 hours.  The cause of these
problems has
	been traced to a software defect within our Cascade Frame Relay
network.

	UUNET is working closely with Cascade to fully understand the
cause and
	effects of these problems and is in the process of identifying a
permanent
	fix. This may include rapidly deploying new software into the
network. 

	We will provide periodic updates throughout the day as further
information
	becomes available.  Routing instabilities may continue at a
diminished
	capacity over the next 24-48 hours as switches receive updates.

	Thank you for your patience during this period. Again, we
apologize for
	any inconvenience which these outages may have caused you or
your
	customers.

	Sincerely,

	UUNET Technologies, Inc.


------------------------------------------
Chad Skidmore
VP Operations & Engineering
Data Source, L.L.C.
http://www.dsource.com
[email protected]